+86-020-83208825
info@golmate.com
item info@golmate.com
Golmate Enterprise Ltd
FAQ

FAQ

What kind of fair GOLMATE have attended?

For example, Canton Fair, IHA Chicago, Frankfurt Fair, and so on.

Can i get a sample?

Of course. it’s our pleasure to provide samples to you for testing. Normal samples for free. If you want to get customized samples, we will charge a little. However, samples charge will be refunded when you place an order.

What information do you need if we want to order with our own design?

Tell us your requirement or provide your design in JPG, doc, AI, cdr or PDF format. Our professional designer will work out a 3D drawing for your final approval/confirmation.

What is your MOQ?

Our normal product MOQ 3000 PCS, if we have stock, just 500 pcs .depend on the item and design you want .just send us inquiry.

What colors are avaiable for coating or painting?

We match colors with Pantone Matching System. So you can just tell us the Pantone color code you need. We will match the colors. If you have no idea on Pantone code, we will recommend some popular colors to you.

What is your payment term?

T/T 30% deposit and 70% balance payment before shipment,or T/T 30% deposit after order signed and 70% against copy of B/L.

Which kinds of Certificate would you have?

We have LFGB ,EN12546,REACH ,FDA,BPA FREE

How long is the production lead time?

Normally 30 days for MOQ order. if big quantity, we need to double-check the time before order.

Could we visit your office or factory?

Sure ,we are willing to invite you to visit our office or factory ,just let us know your available time and contact us.

Can i pay by PAYPAL for small order?

Yes, you can make payment via Paypal for small orders or samples. We have a Paypal account.

What is Golmate working time?

We are available in the office from Mondays to Fridays from 9:30 am to 6:00 pm. A highly trained manager will be available to receive your call and help you in everything you need. You can write to info@golmate.com. We reply to each inquiry within 24 hours.

How can i become Golmate Global partner?

Please Contact Us through our official email or phone number so you can receive further information on how to become GOLMATE Global Partner.

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